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PMO Service Guide

Accessibility statement

Accessibility statement

This statement applies to all the pages published on the domain:  "https://ec.europa.eu/pmo/"

It does not apply to other content or websites published on any of its subdomains. Those websites and their content have their own specific accessibility statements.

This Paymaster office website is managed by Administration and Payment of Individual Entitlements. It is designed to be used by as many people as possible, including people with disabilities.

You should be able to:

  • zoom up to 200% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

 

Compliance status

This website is fully compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See Non-accessible content for more details.

The website was last tested on 8 August 2025.

Preparation of this statement

This statement was reviewed on 8 August 2025, through a self-assessment done by the public sector body.

Feedback

We welcome your feedback on the accessibility of the "PMO service guide" website. If you experience any accessibility issues, please contact us:

  • Phone: +32 22991111
  • E-mail:  PMO-COMMUNICATIONatec [dot] europa [dot] eu (PMO-COMMUNICATION[at]ec[dot]europa[dot]eu)

We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.

Compatibility with browsers and assistive technology

The "PMO service guide" website is designed to be compatible with the following most used assistive technologies:

  • the latest version of Google Chrome and Apple Safari browsers;
  • in combination with the latest versions of JAWS, NVDA, VoiceOver and TalkBack.

Non-accessible content

Despite our best efforts to ensure accessibility of the "PMO service guide" website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.

Known limitations for the "PMO service guide" website:

  1. Some headings do not follow the correct heading hierarchy, which can cause problems for screen reader users.
  2. Page titles are not always sufficiently descriptive because they don't include the name of the site.
  3. Links in the footer are not always visually distinguishable from ordinary text.

Technical specifications

This website's accessibility relies on HTML, WAI-ARIA, CSS and JavaScript. Most browsers and assistive technologies support these standards.