Temporary and contract agents as well as Accredited Parliamentary Assistants (APAs) may receive a temporary unemployment allowance when their contract with the EU Institutions expires (see Articles 28a and 96, as well as 135 and 136 CEOS). This allowance is calculated and paid by the PMO. To be able to benefit from the unemployment allowance, former staff members must register as seeking employment with the employment authorities of the Member States and comply with the conditions laid down by national law.

Unemployment service contacts

Contact for unemployment

Requests for information are submitted via the Staff Matters web portal. Unemployment claims and monthly declarations are submitted via Sysper Post Activity.

Unit PMO.2 (Unemployment)

Telephone helpdesk: +32 2 29 11111
Working hours: Monday to Friday from 9.30 a.m. to 12.30 p.m. (CET)

Accessing Sysper Post Activity

To access My Intracomm and Sysper Post Activity, the unemployed must obtain an EU Login account (the same as for JSIS online) before the end of their service. All you need is a mobile phone and an email address.

If, however, you have not created your EU Login account before leaving the Institutions, below you will find guides to help you to do so now.

As soon as you have obtained your EU Login account, you will be able to access Sysper Post Activity via My Remote.

If you need help, read our guide "How to access Sysper Post Activity":